ABSTRACT
The workplace has produced a lot of stressors (causes of stress) which have consequently, negatively affected the productivity of employees over the years. It was in realization of the above stated that this research-strategies for managing stress to sustain organizational effectiveness by a manager was carried out. Diamond banks in Enugu metropolis were used as a case study. Survey research method was used in this study, where four research questions and four paired hypotheses were used to direct the focus of the study. From a population of 3,409 staff members of diamond banks, Taro Yamane’s statistical formula was used to arrive at a sample size of 358. Questionnaire constructed in closed ended format was used in collecting primary data from the banks’ personnel. Chi-square was used in testing the formulated hypotheses. Based on analysis, result showed that Diamond bank managers have not paid good attention to stressors in their various branches. Based on the above findings, it was concluded that there exist a symbiotic relationship between stress management and productivity in the workplace. As a result, it was recommended that managers should involve employees in decision making. This will consequently reduce role stress in the long run. Other key areas were recommended for further research.
TABLE OF CONTENTS
Cover page
Title page
Certification page
Dedication
Acknowledgment
Abstract
Table of contents
CHAPTER ONE:
INTRODUCTION
1.1 Background of the Study
1.2 Statement of the Problem.
1.3 Objective of the Study
1.4 Research Questions
1.5 Research Hypotheses
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Limitations of the Study.
1.9 Definition of Terms
References
CHAPTER TWO:
REVIEW OF RELATED LITERATURE
2.1 Theoretical Framework of the Study
2.2 Conceptual Framework of the Study
2.3 Historical Background of the Study
2.4 Workplace Stress
2.5 Prevalence of Stress in Organization
2.6 Causes of Stress in the Workplace
2.7 Research Concerning the Effectiveness of Organizational Stress Interventions.
Reference
CHAPTER THREE:
RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design
3.2 Area of the Study
3.3 Sources of Data
3.4 Population of the Study
3.5 Sample Size Determination and Sampling Techniques
3.6 Instrument of Data Collection
3.7 Validity of Data Instrument
3.8 Reliability of Data Instrument
3.9 Method of Data Presentation and Analysis
References
CHAPTER FOUR:
DATA PRESENTATION ANALYSIS AND DISCUSSION OF RESULTS
4.1 Data Presentation
4.2 Test of Hypotheses
4.3 Discussion of Results.
References
CHAPTER FIVE:
SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS
5.1 Summary of Findings
5.2 Conclusions
5.3 Recommendations
5.4 Suggestions for Further Research
Bibliography
Appendix
Questionnaire.
